Skype Business Web App Mac

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Symptoms

Skype is always ready to provide the full experience even if you don’t have access to your phone or desktop app. Simply log in to web.skype.com and get down to business with a fully functional Skype in-browser application. It provides all your favourite features and it’s available in one click. Apr 27, 2020  I've got a user who is trying to make calls using skype for business on a MacBook but when they do, the mic doesn't seem to be working. All of the audio settings are turned up full on the skype settings and the strange things is that in the system preferences I can see that the mic is picking up sound and working fine.

Install Skype For Business Web App Plugin Mac

Consider the following scenario.

  • You join an online meeting by using the Skype for Business Web App or Lync Web App on macOS High Sierra 10.13 (including beta versions).
  • Someone in the online meeting shares their desktop.

In this scenario, you see only a black screen instead of the shared desktop.

This problem occurs when the meeting is hosted in Skype for Business Server 2015 or Lync Server 2013. This problem doesn't occur if the meeting is hosted in Skype for Business Online.

Workaround

Skype for Business Web App

To work around this issue for Skype for Business Web App, use the Skype Meetings App instead. To do this, the system administrator must follow these steps:

  1. Install the May 2017 update for Skype for Business Server 2015.
  2. Enable the Skype Meetings App by following the instructions in the 'Enable Skype Meetings App' section of Deploy Web downloadable clients in Skype for Business Server 2015.

After these steps are done, web app users will automatically use the Skype Meetings App when they join a meeting.

Lync Web App

There is no workaround yet for this problem for Lync Web App.

Status

Microsoft is working closely with Apple to resolve this problem.

Skype For Business Web App Mac Problem

Business

More information

Skype For Business App Mac

This issue can also occur when the camera isn't granted access permission to Skype for Business.

  1. Select Apple menu > System Preferences, select Security & Privacy, and then Privacy.
  2. Grant Skype for Business access to the camera. You will be prompted to restart Skype for Business.
  3. Check if the issue is resolved after the restart.

Still need help? Go to Microsoft Community.

Skype For Business Web App Mac Not Working

Hi Eric! Thank you for taking the time to jump in here. One thing I did not mention was that other browsers are allowing me to launch the Skype for Business Web App, but the problem I run into then is that I get a blank screen when someone is sharing their desktop, and there is also no audio, causing me to have to dial into the actual call as well. I did confirm this with Opera, Firefox and Chrome and will check with SeaMonkey and Waterfox as well, but have a low confidence level at this point.


Thank you again!!

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