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Jan 14, 2010 I was told I can get the software download for the USB CAC reader at Military One Source but I can't find it. EDIT: For anyone having the same issue of it reading the card but saying it not working to log into NKO, you need to go to millitarycac.com and download all of the DoD certificates and follow the guide there. Software you will need.CAC Reader Driver (reader “talks” to computer).ActivClient (card “talks” to Windows).LotusForms (view forms) (replaced PureEdge).ApproveIt (sign forms).All software is accessed using your AKO username / password. However, do download Lotus & ApproveIt requires you can login with your CAC first. Ensure Your CAC Card Meets the Standards: In order for your CAC card to work, it must meet the minimal requirements. Currently, there are only four types of CAC cards that can be used. The ensure you have the right CAC card for online access, flip your CAC card to the back and if you have one of the below numbers written on the top left, then.

(The CHESS website has scheduled outages: Saturdays between 0200-0500 EST and the 2nd & 4th Tuesday of the month between 0700-1200 EST)

If you are having problems accessing the Lotus Forms software download link outside of the hours listed above, please contact CHESS for support.

Installation Steps:

Download / Save this page as single / printable PDF

1. Go to the Army CHESS website at: https://chess.army.mil

Military Cac Card Reader Software For Mac

2. Click the Login button (located on the black bar across the top of the page)

NOTE: If you are CAC enabled through CHESS you will see your information displayed. Click the Login button to fully access the website. If you are NOT CAC enabled on the Army CHESS website you will prompted for your email address and password. This is the email address and password you used when you registered at the CHESS website. If you have not registered you need to click the Registration (button) on the black bar on the top of the page.

3. Once logged in (verified by it saying Welcome your name in the upper right corner) you can to to Army Software Downloads (button) listed under the greenSoftware (tab).

4. Click the link titled: Silanis eSign

5. Click the upper right corner link titled: Download Silanis eSign

You may be prompted at the bottom of your screen asking if you want to Save or Save As, select Save or Save As.

Alternate download (directly from AKO): https://www.us.army.mil/suite/doc/39474482 (42.9 MB)

6. Once the file is downloaded, Right click the file titled: e-Sign_6.6.zip, and select Extract All,

7. Once the files are extracted, open the foldertitled: eSign_6.6 and select setup.exe (82 KB Application file), followed by Yes.

NOTE: If you receive: 'The module 'C:Program Files (x86)ApproveItADTMSOADDIN.dll' was loaded but the call to DIIRegisterServer Failed with error code 0x08007005.' This generally means a lack of administrative privileges. You'll need to 'Run as Administrator' to install the program, or login as an administrator to install.

NOTE: Look under the Compressed size column, IF you see a 30KB setup file, this means you are in the zipped folder, and not the new extracted folder. Review step 6 above

NOTE: If you are prompted for a serial number, it means you did not extract the files in step 6 above, or you did not select the correct setup file in step 7 above

8. Select Next, Accept the license, Next,

eSIGN / APPROVEIT INSTALLATION PROBLEMS AND SOLUTIONS

9. The program does not inform you when it finishes installing, so [my personal recommendation] is to verify the software installed by going to Control Panel: Uninstall a Program (Windows 7 / 8 / Vista), Programs and Features (Vista), or Add / Remove Programs (XP) look for e-Sign Desktop 6.6.

10. Restart your computer, then come back to this page to use the Sample Form below OR save it to your desktop now.

NOTE: IF my instructions confused you above, an individual sent the below instructions that may be easier for you to follow.

Older ApproveIt 6.5 download: https://www.us.army.mil/suite/doc/36567209

Video Installation Instructions (for ApproveIt 6.5), new version coming soon

Test your digital signature with the below links:

Note, if you are not seeing the digital signature on the PDF, make sure you have Adobe Reader installed. The Windows 8 / 8.1 built in PDF reader will not work for digitally signing.

NOTE: Internet Explorer 8, 9, 10 & 11 users need to look at slides 19-20 of this guide If not, they along with: Firefox, Chrome, Safari, and Opera web browser users will receive 'gibberish' when clicking the Lotus Forms .xfdl link above. You need to right click the 'sample form' link and select Save Link As / Download Linked File As / Save to Download Folder. Save it to your desktop, then test from your desktop. If your computer downloads it as a .txt file, right click it and change it to .xfdl

IE 9 & 10 users look here for other options

Compatibility view for IE 8, 9, & 10

This can also remedy problems using Forms (on AKO) for digitally signing and routing forms.

If you are not familiar with signing forms with your CAC? Look here for instructions. Visual steps, or Watch Video

CONGRATULATIONS, YOU HAVE NOW SUCCESSFULLY INSTALLED ALL NEEDED PROGRAMS ON YOUR COMPUTER.

The ideas on this website are from my personal experience. I have been told by Army Publishing Directorate (APD) to send users to their help desk so they become aware of the problems with this program. 703-692-1306 / DSN: 312-222-1306 , Webform, or

If you are having problems accessing the CHESS website, contact theCHESS help desk at: armychess@mail.mil or 888-232-4405 / 703-806-1019 / DSN: 312-656-1019 (Monday - Friday 0800-1700 Eastern).

Alternate install instructions:

After making the first attempt to install the Silanis E-Sign software
Open the Silanis_eSign.zip folder
Double click setup.msi
Clicked More Info in the pop up Windows dialog box
Clicked Run Anyway in the pop up Windows dialog box
Selected Modify with a radio button
Clicked the Next button
Clicked on the down arrow for the e-Sign for IBM Lotus Forms

Look at image below.

If you are interested in knowing how to digitally sign a memorandum, this is how to do it (Word 2003 & 2007 only) (Word 2010 & 2013) read the sentence below.

NOTE: If you have Office 2010 or 2013 installed you may need to configure eSign / ApproveIt to get the ApproveIt tabs back. Follow this page.

If you need to completely uninstall eSign / ApproveIt, follow this information.

To download blank DA forms, go to the Army Publishing Directorate website http://www.apd.army.mil/ , click on the Forms (tab) DA Forms button. Find the form you want (in the range of form numbers). Right click the XFDL link to the right of the form you want, Select Save Target As. Save it to your computer and you will have the form for later. You can also click the link, it will open up your Lotus Forms or Pure Edge software automatically (only if using Internet Explorer 6, 7, or 8). All other browsers will have to use the Right click, Save As option to save your form.

Digitally signing a form is simple when following these instructions

With your form open and your CAC inserted in the card reader

Single click the button with the slanted pen with 'Click to Approve' typed after it (see image)

Read the Electronic Signature Notice, then OK

Click the word Sign (not OK)

Select your name (the one without the word email in it), then OK

You should see your name, once you do, click the word Sign

It will prompt you to type in your PIN, then select OK

Once you see Signature is valid, select OK

You have now signed your form

Cac Card Download Software

If the word Sign is GRAY, please look here for some known solutions

Fix the ePersona message when trying to sign

Watch Silanis Electronic Signatures 2-minute Presentation

This is the email I received from APD on 25 August 2010 when I asked for permission to have an alternate download location for people when the CHESS website is down.

'In regards to your email, As I am sure you are well aware APD is the Enterprise provider of Lotus Forms Viewer and Silanis ApproveIt software. There are only two channels that are authorized to be the authoritative distributor of the fore mentioned software, 1. AGM (Army Gold Master) for GFE (Government Funded Equipment) installation / use and 2. CHESS (Computer Hardware, Enterprise Software Solutions) for PFE (Personal Funded Equipment) installation / use. APD does not authorize any other body (i.e. AKO) to distribute its Enterprise Software. Your request to have this software hosted in your files has been dually noted. At this time your request to host / provide the Lotus Forms Viewer and Silanis ApproveIt software is Denied. You will be advised if APD's stance on this request changes in the future.'

For issues obtaining the software from the CHESS website, utilize the Official Army channels for assistance.

The ideas on this website are from my personal experience. I have been told by Army Publishing Directorate (APD) to send users to their help desk so they become aware of the problems with this program. 703-692-1306 / DSN: 312-222-1306 , Webform, or

Military Cac Card Reader Software For Mac